Telecom / Internet service providers and I seem to be unable to get along.
This morning, my Sify Broadband connection was down. I am able to ping the gateway, and the problem lies beyond that. Customer care tells me that their technical team will look into it and revert in 12 hours. 12 Hours!!! for a connection that’s supposed to be ‘always on’? Already, within two months of usage, Sify Broadband has been down for a total of more than 6 days. That’s more than 10% downtime.
I think I’ll go back to Airtel DSL, now that they are offering 256 kbps on their home connections.